One-time (buyout) licences
A one-time licence covers the version shown and its designated fix releases, not future upgrades. Once a serial number has been issued it is generally non-refundable, so please check the product, version, platform and quantity before you buy.
Monthly and yearly subscriptions
Subscriptions renew automatically each period. You can turn auto-renewal off any time in your account and keep using the product until the end of the period you have paid for. The current period is not refunded.
Exceptions
For duplicate charges, payment problems or where the law requires it, please contact support and we will handle your case individually.